Contact information

We are here to assist you. If you have any questions, concerns, or inquiries regarding our products, orders, or policies, please get in touch with us using the details below:

Customer Support & Business Inquiries

• Brand Name: Lush & Lux

• Email: anusrava12@gmail.com

• Operating Hours: Monday – Saturday, 10:00 AM to 6:00 PM (IST)

• Response Time: We aim to respond to all emails within 24 to 48 business hours.

Order & Support Guidelines

• For order tracking, cancellation, or damaged item inquiries, please include your Order ID in the subject line of your email.

• If you are reporting a damaged or defective package, please attach clear unboxing photos/videos as outlined in our policies to help us resolve your issue quickly.